Talk to us
A real person answers this address. There is no ticket maze and no chatbot.
Support & sales
Installation, configuration, licensing, upgrades, quotes and volume pricing. Response targets: Datacenter one business day, Server two business days, Solo best effort.
Billing & invoices
Paddle.com Market Ltd is our Merchant of Record and handles payments, invoices, tax and refunds. Quote your order reference. You can also just email us and we will deal with Paddle for you.
Company details
Souq E Kamil Trading and Solutions WLL
Kingdom of Bahrain
Email: support@seksolution.com
Products: LeoCore Backup ·
Tellsheet for Excel
Reporting a security issue
Email support@seksolution.com with "security" in the subject. We will not pursue researchers who report in good faith and give us reasonable time to fix the issue before disclosure.
Before you write about a licence
These are the three most common questions, answered:
- Lost your key? Email us from the address you bought with and we will resend it.
- Moving to new hardware? Release the seat in Settings → Licence, then activate on the new machine. No need to ask us.
- Server has no internet? Use offline activation — no permission needed.
See also our Terms of Service, Refund & Delivery Policy, Privacy Policy and Licence Agreement.