Guides
Short, practical pages. If something here is wrong or missing, tell us and we will fix it.
User guide →
Start here. From nothing installed to a scheduled, verified, off-site backup: connecting each engine, choosing destinations, schedules, retention, restore drills and restoring.
FAQ →
The questions we are actually asked — supported databases and Windows versions, encryption and where your data goes, seats and moving a licence, restores, updates, billing and refunds.
Installing & the service →
What the installer puts on the machine, the LeoCoreAgent service and which account to run it under, unattended and Server Core installs, upgrading and uninstalling.
LeoCore Rescue →
The free standalone tool for the worst day: one executable that opens a LeoCore archive on a machine that has never had LeoCore, or .NET, installed. Extract, verify, work out what is restorable in a folder with no catalogue, and recover the archive password.
Changelog →
Every release, the published SHA-256 of each package, and how signed updates are delivered.
Previous versions →
Every published build, still downloadable, with its checksums — for reproducing a fault on the version a customer is running, matching what is deployed across a fleet, or rolling back. Your licence key works with all of them.
Connecting databases →
SQL Server, Azure SQL, MySQL/MariaDB, PostgreSQL, Firebird, Amazon RDS — including why Firebird databases are added by path.
Schedules & retention →
Full, differential and log cadences, what each one buys you, and why retention never deletes a backup another one still needs.
Destinations →
All thirteen, plus immutable storage with S3 Object Lock and Azure immutable blobs — the part that actually resists ransomware.
Restoring & drills →
Full restore, point-in-time recovery, restore-as-new, and the scheduled drill that proves your backups restore rather than assuming it.
Licensing →
Activation, offline activation for an air-gapped server, moving a licence to replacement hardware, and what happens if one lapses.